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The Waterloo Hotel & Bistro, Newport (Gwent)

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From74US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

113 Alexandra Road, Newport (Gwent), United Kingdom, NP20 2JG

The Waterloo Hotel & Bistro is a grade II listed building, originally constructed in the 1870s as a former docks pub. This newly refurbished hotel offers a unique blend of Victorian charm and modern amenities in the heart of Newport's regeneration area. Its location provides convenient access to both road and rail networks, making it an ideal base for exploring the cultural and natural attractions of South Wales. With its elegant surroundings and historical significance, the hotel stands out from typical chain accommodations.

Location

Situated in Pillgwenlly, the hotel benefits from easy access to the M4 motorway and nearby rail services. Newport city center is just a short taxi ride or a 20-minute walk away, providing guests with quick access to local attractions like Newport Castle and shopping facilities. Free private parking is available at the rear of the hotel, ensuring convenience for guests traveling by car.

Rooms

The Waterloo features 21 tastefully decorated en-suite bedrooms, each combining original Victorian features with contemporary comforts. Rooms are designed for relaxation and include large double rooms, family rooms, and exclusive Tower rooms with stunning four-poster beds. Every room also boasts a private bathroom equipped with either a bath or shower, and beautifully tiled bathrooms that include underfloor heating for added comfort.

Eat & Drink

The on-site bistro offers a range of dining options, from formal sit-down meals to buffet-style service, all crafted by the hotel's experienced chefs. Guests can enjoy an extensive menu complemented by a curated selection of wines in a cozy atmosphere. The dining area also features elegant settings, including a baby grand piano, making it suitable for weddings and special occasions.

Leisure & Business

The hotel provides comprehensive business facilities with a fully equipped conference room that accommodates up to 40 delegates, making it suitable for meetings and seminars. Free Wi-Fi is available throughout the property, alongside amenities such as flip charts and projector screens. Additionally, a private room can be arranged for breakfast meetings, further enhancing the hotel's appeal to business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
19 m² 
Bed options:
2 Single beds
Heating
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Double Room
Max:
2 persons
19 m² 
Bed options:
1 Double bed
Heating
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Triple Room
Max:
3 persons
22 m² 
Bed options:
3 Single beds
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Newport (Gwent) 1.6 km
Airports
Cardiff (CWL) 44.3 km
Bristol (BRS) 55.5 km
Bus
Bus stop 2.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Lift
  • Electric vehicle charging station

Sports & Fitness

  • Cycling
  • Golf course

Guest Parking

  • Electric kettle

Dining

  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Room features

  • Heating
  • Sitting area
  • Ironing facilities

Self-catering

  • Electric kettle

Room decor

  • Carpeted floor
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Location

113 Alexandra Road, Newport (Gwent), United Kingdom, NP20 2JG
Map view
113 Alexandra Road, Newport (Gwent), United Kingdom, NP20 2JG
Nearby
Bridge
Newport Transporter Bridge
30 m
Restaurants
Fanny's Rest Stop
20 m
116 Alexandra Road Pillgwenlly
Anderson's at the Waterloo
30 m
113 Alexandra Road
Chun Ho
230 m
46 Alexandra Road
Staceys Eatery & Cake Company
720 m
Level 2 George ST
Chip Stop
690 m
121 Commercial Road
Drago Lounge
1.0 km
2 Friars Walk Shopping Centre John Frost Square 2 Friars Walk Shopping Centre
KFC
1.2 km
Unit 9 28 East Retail Park Docks Way 28 East Retail Park
Habesha Restaurant
1.0 km
57 Commercial Road

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.8
Location
6.5
Service
9.4
Dining
9.6
Guest reviews
8.2/10
based on 5 reviews
8.4
8.4/10 based on 266 reviews
Sebastian
United Kingdom, January  2025
9.0/10

I had a fantastic dining experience at this lovely place! The food was out of this world, and the atmosphere really took me back in time. However, the Yorkshire pudding with my beef dinner was a bit burnt, and the chicken dish could've used some stuffing. Despite these minor issues, I'm eager to return for another meal!

Rooms
Service
9.0
The staff were really friendly and attentive, which made the experience even better.
Location
Dining
9.0
The food was absolutely amazing, cooked to perfection with generous portions. I particularly loved the liquorice ice cream for dessert!
Facilities
Frederic
United Kingdom, January  2025
7.8/10

I had a delightful experience at this hotel. The staff were amazing, making me feel welcome and accommodating throughout my stay. The rooms, while nice, had some cleanliness issues that needed addressing. However, the dining options were quite impressive and definitely worth trying out. Overall, it was a good value for the price, but there's room for improvement in the room maintenance.

Rooms
6.0
The room was spacious with lovely views, but cleanliness was lacking and certain features needed fixing.
Service
10.0
The service from the staff was exceptional, with a friendly and accommodating approach.
Location
7.0
The location was picturesque, with plenty of parking available, but a bit far from the city center.
Dining
9.0
Dining at the hotel was enjoyable with generous portions and reasonable prices.
Facilities
7.0
Facilities were good, but a bit dated and needed some upgrades.
Rosie
United Kingdom, January  2025
8.2/10

I had a lovely stay at the hotel while walking the Welsh Coast Path. The location was fantastic, right on the path with easy access. The rooms were spacious and comfortable, and the meals were hearty and delicious. However, the initial impression of the hotel's upkeep could be improved, and parking was a bit tricky to navigate. Overall, a great value for an enjoyable stay.

Rooms
8.0
The rooms were large and comfortable, featuring a desk and cozy chairs, but could use some attention in cleanliness.
Service
9.0
The owners were genuinely nice and very helpful throughout my stay.
Location
7.0
The hotel was in a picturesque area, directly on the Welsh Coast Path, but far from the city center.
Dining
10.0
The food was fabulous, beautifully cooked, and delicious, providing great value for the price.
Facilities
7.0
The secure parking was an added bonus, but navigating it during the evening was a bit challenging.
Jordan
United Kingdom, November  2024
8.0/10

I had a memorable stay with delicious food and comfortable rooms at The Waterloo. The ambiance was warm and welcoming, but I did find the neighborhood a bit concerning upon arrival. The amenities are satisfactory, but there were some cleanliness issues that could use improvement.

Rooms
8.0
The rooms were warm, clean, and comfortable, though I did notice a few areas that could be tidied up better. The towels were lovely and fluffy, making for a cozy experience.
Service
9.0
The owners were incredibly nice and helpful, making my stay feel very personalized.
Location
5.0
The hotel is situated in a run down regeneration area, which wasn't the most appealing. However, there is ample parking available.
Dining
10.0
The food at The Waterloo was a highlight for me - beautifully cooked and presented, with attentive service. Breakfasts were also delicious!
Facilities
7.0
The car park is secure, but the access might be tricky for larger vehicles.
Aaron
United Kingdom, September  2024
8.8/10

I had a fantastic stay at the Waterloo hotel in Newport, with excellent rooms and wonderful staff. The hotel exuded character and charm, making it a great choice for anyone visiting the area. However, the location might feel a bit rough around the edges for some travelers.

Rooms
9.0
The room was spacious and clean, featuring a huge bed and a modern bathroom. Although there was duct tape on the window, it didn't take away from the overall comfort.
Service
10.0
The service was exceptional, with staff who truly went above and beyond to make our stay enjoyable.
Location
7.0
The hotel is set in a picturesque area with plenty of parking, but it is a bit far from Newport city centre.
Dining
10.0
Dining was a highlight, with freshly cooked breakfast served on warm plates and generous portions. The bistro food was fantastic, especially the homemade ice cream.
Facilities
8.0
The hotel offers free secure parking and Wi-Fi, adding great value to the stay.
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